San Antonio-based H-E-B drops from top spot in annual customer-satisfaction report
San Antonio-based H-E-B is no longer the top U.S. food retailer when it comes to customer satisfaction, according to a report released Tuesday by British data science firm Dunnhumby. After taking the top spot last year, H-E-B dropped to No. 5 in Dunnhumby’s 2025 Customer Satisfaction Index, which measures how happy customers are with their shopping experiences. The decline reflects a 4% slide in H-E-B's overall customer satisfaction, according to the analysis.
Recent Posts
Former San Antonio Council members make final push to sway voters against Prop B
A hidden library speakeasy has opened on San Antonio’s River Walk
Popular Japan-based grill chain Pepper Lunch expanding into San Antonio
Burn Notice: San Antonio food truck Pete’s Hot Chicken brings the heat
Gabriel ‘Fluffy’ Iglesias benefit show collects ‘historic’ amount of food for San Antonio Food Bank
SNAP benefits to restart at reduced rate, but it will be days before San Antonio residents see them
New data shows 1 in 4 ICE arrests happened in Texas under Trump’s immigration crackdown
Texas ACA insurers hike monthly premiums by 35% on average
AC/DC to play San Antonio’s Alamodome next summer
Homelessness among San Antonio LGBTQ+ residents on the rise, new study shows
"My job is to find and attract mastery-based agents to the office, protect the culture, and make sure everyone is happy! "