San Antonio-based H-E-B drops from top spot in annual customer-satisfaction report
San Antonio-based H-E-B is no longer the top U.S. food retailer when it comes to customer satisfaction, according to a report released Tuesday by British data science firm Dunnhumby. After taking the top spot last year, H-E-B dropped to No. 5 in Dunnhumby’s 2025 Customer Satisfaction Index, which measures how happy customers are with their shopping experiences. The decline reflects a 4% slide in H-E-B's overall customer satisfaction, according to the analysis.
Recent Posts
Days after fatal ICE shooting, Texas GOP leaders remain silent about calls for independent probes
Oja Sushi Hibachi & Robata coming to San Antonio’s Shops at Stone Oak
This San Antonio hacienda for sale comes with an extensive wine cellar, putting green and an aquarium room
Modernist San Antonio mansion for sale was designed by one of the architects behind Hemisfair
San Antonio’s Pearl development opens mini-golf course inspired by local landmarks
25 ways to stay cool in San Antonio when it gets hot AF outside
Houston ICE shooting witnesses claim driver didn’t try to ram agents, report says
James Talarico slams Paxton for protecting pedophiles after AG’s office refuses to release case files
San Antonio Current wins 4 awards in Association of Alternative Newsmedia’s annual contest
Anti-Muslim propaganda film by Texas right-wingers seizes on San Antonio’s Alamo as central symbol
"My job is to find and attract mastery-based agents to the office, protect the culture, and make sure everyone is happy! "