San Antonio's H-E-B tied in ranking as nation's best grocery chain
San Antonio-based H-E-B tied with Costco and Publix as the nation's best food retailer, according to the annual American Customer Satisfaction Index survey. Released this week, the new ASCI survey ranked grocery chains based on the results of interviews with more than 40,000 customers between January and December of last year. Participants were asked to rate stores using 18 metrics, including cleanliness, merchandise variety, food quality and food freshness.
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