Following shutdown, Texas DPS reopens facilities statewide Monday morning
The Texas Department of Public Safety (DPS) reopened its offices Monday after a three-day computer malfunction crippled its ability to issue driver licenses. DPS did a computer upgrade over the Labor Day weekend, but a capacity issue overloaded the system, leaving it unable to process licenses from Wednesday through Friday of last week, according to officials with the agency.
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"My job is to find and attract mastery-based agents to the office, protect the culture, and make sure everyone is happy! "